A little about us
We’re a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand, ranging from national franchises to your local family workshop.
Since 1974 we’ve been supporting our Members with the solutions that really matter, centred around our flagship Trade Account which gives our Members access to instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as the cherry on top.
Beyond that, our Members can also access a wide range of exclusive products each designed to support our Members to thrive. Whether they need equipment finance to grow their business, insurance products to protect what matters most, or an award-winning travel agency to book their next getaway, Capricorn can help.
Role Purpose
The Supplier Account Representative position is responsible for developing and implementing sales and service strategies to deliver excellence to Suppliers, to deliver overall business objectives and support with transactional account requests.
Skills, Knowledge, and Attributes
• Excellent communication skills and creative problem-solving abilities;
• Demonstrated sales skills in a call centre environment;
• Intermediate skill in the use of Microsoft Office Software Suite;
• Exposure to basic accounting principles (desirable);
• Ability to multi-task updating systems whilst conversing over the phone.
Experience
• 2 years’ experience within a Sales and Service oriented role;
• Previous experience using CRM systems;
• Previous experience in an outbound sales role highly desirable.
• Prior experience with account reconciliation in a service environment where a high level of accuracy is highly desirable.
Qualifications
• Completion of Year 12 High School Certificate or equivalent preferred.
Core Behaviours
• Organised and methodical in work approach.
• Ability to work well within a team and independently, always showing respect to colleagues.
• Perform well under work demands.
• Maintain professionalism in all interactions.
A little on life at Capricorn
Our community at Capricorn always comes first, and a big part of that community is our team. We genuinely believe that investment in our people is the key to everything that we do.
Joining our community is about more than just a job, so here’s what’s in it for you:
• Work flexibility – We’re all unique, and so are the ways in which we work. Whether it’s flexible hours or WFH arrangements, we’ll work with you to find the best way for us to work together.
• Development Opportunities – your success is ours too. We provide opportunities training and development that give you the tools you need to grow.
• Paid parental leave – during life’s most important times, we support both parents’ leave and their transition back to work.
• Get social – our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
• A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.
• A cherry on top – we’ve got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
Sound like you’d be a good fit?
If you are ready to become part of a growing community and make a real impact, get in touch today.
For further information, support with your application and detail on Capricorn, please visit our website at capricorn.coop/careers